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Your Privacy and Cookies - Discount Cycles Direct

Credit Card Security

We accept payment with credit cards, debit cards and PayPal. All of our payments are processed through a secure checkout company called SagePay. Discount Cycles Direct will never see your bank or credit card details when you pay online. Our SagePay merchant name is 'Broadribb Ltd' and this is what will appear on your transaction history.

Privacy Policy

Discount Cycles Direct respects privacy and your rights to control your personal data and does not disclose buyers' information to third parties.

Discount Cycles Direct will process (collect, store and use) the information you provide in a manner compatible with the EU's General Data Protection Regulation.

When you order from us or make an enquiry, we will require your name, address, e-mail address, phone number and other similar information to enable us to process your request, notify you of acceptance of orders and deliver the goods ordered.

We may, unless you tell us not to, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

As part of our efforts to ensure that you are aware of the latest developments and offers, we would like to use this information to advise you of new products, special offers or changes to our site. If you would like to receive this information, please indicate your preference when placing your order.

You may unsubscribe from our email newsletters at any time by clicking the “unsubscribe” link that is included at the foot of every newsletter. Alternatively, please email us at datacontroller@discountcyclesdirect.co.uk to request un-subscription from our email newsletters, to request information about the personal data that we have for you or to request your data is deleted

Data collected by this site is used to:

  1. Take and fulfil customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes

We are committed to protecting your privacy and we comply with the Data Protection laws applicable to business in the UK. Your data is highly valued and securely protected by us. We do not disclose our customer's personal information to third parties. We do not send unsolicited e-mail's to our customers or potential customers. We only use the information we collect about you to process orders, update you on a support issue, ask for feedback and to provide a more personalised and improved shopping experience. Our aim is for you to shop for your favourite brands and products as effortlessly as possible. We continually monitor web statistics including site usage and search engine patterns to help us develop the design and layout of our web site. This in no way affects our customer's privacy.

Cookies

Session Cookies

This web site sets temporary "Session" cookies, essential for the operation of the web site which are used to 'remember' session specific information only during the time that a user is using the web site. These cookies are deleted when you close your browser. No personally identifiable information is stored in these cookies once you have closed your browser and your browser has cleared it's cache. These are 'Category 1' cookies within European legislation.

Please note that your own browser settings can cause session cookies to persist, even after you close your browser.

Google

Google Analytics and other Google Products use cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site and to help serve relevant on-line advertisements. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on the use of Google cookies visit https://policies.google.com/.

By using our website and online services, you agree that we can place these types of cookies on your device.

Bing

Microsoft Bing uses cookies to collect information about how visitors find our site. We use the information to compile reports and to help us improve the site and to help serve relevant on-line advertisements. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on the use of Microsoft Bing cookies visit https://privacy.microsoft.com/en-gb/privacystatement.

By using our website and online services, you agree that we can place these types of cookies on your device.

AddThis

We allow visitors to our website to bookmark and share content via a number of bookmarking and social media sites like Facebook, LinkedIn and Twitter through a service called AddThis. Visitors can choose to use this service and, when this is used, AddThis sets cookies in the visitors' web browser.

For more details visit the AddThis support page at www.addthis.com/privacy.

By using our website and online services, you agree that we can place these types of cookies on your device.

Feefo

Feefo uses cookies to help display customer reviews.

For more information on the use of Feefo cookies visit https://www.feefo.com/en-gb/privacy.

By using our website and online services, you agree that we can place these types of cookies on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu

Cookies are defined in four categories:

Category 1 - Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies essential services like shopping baskets, e-billing, secure areas of the web site etc. cannot be provided.

Category 2 - Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use these cookies to help us to improve how our website is found and works.

By using our website and online services, you agree that we can place these types of cookies on your device.

Category 3 - Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personalised features.

By using our website and online services, you agree that we can place these types of cookies on your device.

Category 4 - Targeting Cookies or Advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Our web site does not use these cookies.

Other web sites

We may link to other web sites. Once you access another site through a link that we have provided, it is the responsibility of that site to provide information as to how they use cookies on the respective site.

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