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Discount Cycles Direct > Delivery Information and Advice

Delivery Information and Advice

Shipping and Handling

Discount Cycles Direct will dispatch your order within 24 hours if we have the products you have selected in stock, we normally do.

All purchases are dispatched by post or courier and will normally be delivered to you within 48 hours of dispatch. When your order is dispatched we will advise by email. The delivery services that we use are:

  • Smaller orders: Royal Mail 1st Class Recorded
  • Bikes & heavy/bulk items: Parcel Force 48 hour

If the product that you have ordered is out of stock we will order it from the supplier and ship it as soon as it arrives. If the product is not due in stock within 3 days of placing your order you will be contacted by email to advise you of this delay.

Important: If a delivery from Discount Cycles Direct is refused or cannot be made due to the absence of the customer, re-delivery will be chargeable.

UK Delivery Charges & Click & Collect

We offer free delivery as often as we can to the UK and Ireland; however a surcharge applies to certain postcodes. Please see the subsections below for information on which delivery zone your postcode is in, as well as the applicable price.

Delivery Locations Explained

Click and Collect

Free Click and Collect - Banbury

You can collect your order from the Broadribb Cycles store of your choice. Once your order is ready to collect we will contact you by phone or email to confirm it is there. You can find a location map of our Banbury store here.

  • Please DO NOT set out to collect your order before you have received confirmation that it is there. We may need to transfer products to the store especially and this could take 1-2 working days. If you need a product urgently please either contact the store directly or call the online team on 01926 435350 so that we can check availability.
  • Please remember that our sale bike prices are for 'semi assembled boxed bikes' that you need to build yourself. If you want to collect it ready to ride out of the store, a build charge will apply. This is charged at £30.00 for a bike under £1000.00, and £50.00 for a bike over £1000.00. The build charge is payable upon collection and we will call you to confirm whether you want to collect it boxed or built. To be clear, this build charge only applies to discounted bikes. We do not add a build charge on for full price bikes.
Free Click and Collect - Bicester

You can collect your order from the Broadribb Cycles store of your choice. Once your order is ready to collect we will contact you by phone or email to confirm it is there. You can find a location map of our Bicester store here.

  • Please DO NOT set out to collect your order before you have received confirmation that it is there. We may need to transfer products to the store especially and this could take 1-2 working days. If you need a product urgently please either contact the store directly or call the online team on 01926 435350 so that we can check availability.
  • Please remember that our sale bike prices are for 'semi assembled boxed bikes' that you need to build yourself. If you want to collect it ready to ride out of the store, a build charge will apply. This is charged at £30.00 for a bike under £1000.00, and £50.00 for a bike over £1000.00. The build charge is payable upon collection and we will call you to confirm whether you want to collect it boxed or built. To be clear, this build charge only applies to discounted bikes. We do not add a build charge on for full price bikes.
Free Click and Collect - Leamington Spa

You can collect your order from the Broadribb Cycles store of your choice. Once your order is ready to collect we will contact you by phone or email to confirm it is there. You can find a location map of our Leamington Spa store here.

  • Please DO NOT set out to collect your order before you have received confirmation that it is there. We may need to transfer products to the store especially and this could take 1-2 working days. If you need a product urgently please either contact the store directly or call the online team on 01926 435350 so that we can check availability.
  • Please remember that our sale bike prices are for 'semi assembled boxed bikes' that you need to build yourself. If you want to collect it ready to ride out of the store, a build charge will apply. This is charged at £30.00 for a bike under £1000.00, and £50.00 for a bike over £1000.00. The build charge is payable upon collection and we will call you to confirm whether you want to collect it boxed or built. To be clear, this build charge only applies to discounted bikes. We do not add a build charge on for full price bikes.

UK

UK Mainland Zone 1

All of England and Wales and the following postcode areas in Scotland: DD, DG, EH, FK, G, KA (Except 27 & 28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3

FREE postage on all orders totalling over £35.00 including Bikes and heavy/bulky objects.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

UK Mainland Zone 2

All of Northern Ireland and the following postcode areas in Scotland: AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49 to PH50.

FREE postage on all orders totalling over £35.00 that are small enough to be posted via Royal Mails 1st class recorded service. This excludes HEAVY/BULKY items ie: Bikes, Turbo Trainers, Wheels, Childseats etc.

A £35.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

UK Mainland Zone 3

The following postcode areas in Scotland: HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15, KW16, KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE.

FREE postage on all orders totalling over £35.00 that are small enough to be posted via Royal Mails 1st class recorded service. This excludes HEAVY/BULKY items ie: Bikes, Turbo Trainers, Wheels, Childseats etc.

A £55.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

Europe

Austria

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £70.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Belgium

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £60.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Croatia

A flat rate delivery charge of £25.00 for orders except orders containing HEAVY/BULKY items.

A £115.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Denmark

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £90.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Finland

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £90.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

France

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £70.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Germany

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £70.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Greece

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £90.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Guernsey

FREE postage on all orders totalling over £35.00 that are small enough to be posted via Royal Mails 1st class recorded service. This excludes HEAVY/BULKY items ie: Bikes, Turbo Trainers, Wheels, Childseats etc.

A £70.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

Republic of Ireland

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £65.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

Isle of Man

FREE postage on all orders totalling over £35.00 that are small enough to be posted via Royal Mails 1st class recorded service. This excludes HEAVY/BULKY items ie: Bikes, Turbo Trainers, Wheels, Childseats etc.

A £55.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

Italy

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £80.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Jersey

FREE postage on all orders totalling over £35.00 that are small enough to be posted via Royal Mails 1st class recorded service. This excludes HEAVY/BULKY items ie: Bikes, Turbo Trainers, Wheels, Childseats etc.

A £70.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

A flat rate delivery charge of £3.50 will be added to orders totalling £35.00 or less.

Latvia

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £90.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Luxembourg

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £80.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Netherlands

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £60.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Norway

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £80.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Poland

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £110.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Portugal

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £80.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Spain

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £80.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Sweden

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £85.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Slovenia

A flat rate delivery charge of £25.00 for orders except orders containing HEAVY/BULKY items.

A £100.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Switzerland

A flat rate delivery charge of £15.00 for orders except orders containing HEAVY/BULKY items.

A £85.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Rest of the World

Australia

A flat rate delivery charge of £25.00 for orders except orders containing HEAVY/BULKY items.

A £300.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Canada

A flat rate delivery charge of £40.00 for orders except orders containing HEAVY/BULKY items.

A £250.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Japan

A flat rate delivery charge of £25.00 for orders except orders containing HEAVY/BULKY items.

A £300.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

Turkey

A flat rate delivery charge of £20.00 for orders except orders containing HEAVY/BULKY items.

A £250.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

USA

A flat rate delivery charge of £25.00 for orders except orders containing HEAVY/BULKY items.

A £200.00 charge will be added for each HEAVY/BULKY item such as Bikes etc.

IMPORTANT: If a delivery from Discount Cycles Direct is refused or cannot be made due to the absence of the customer, re-delivery will be chargeable.

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